Princeps has been built on the three fundamental principles – Quality, Service and Communication – together they form THE PRINCEPS WAY.
Quality – The Princeps Way
Our industry leading quality stands us out from our competitors. The combination of AS9120 and AS6081 provide assurance that whether it is traceable current parts or a route to safe obsolete parts that you are after, Princeps are your go-to team.
Service – The Princeps Way
Are you fed up with the “computer says no” service that is prevalent within franchised distribution, we certainly are! So whether its tracking down the last packets of traceable stock, managing buffer stock or blanket orders, we always aim to make Princeps your Number 1 when it comes to customer service.
Communication – The Princeps Way
Frustrated with non-existent or inaccurate order confirmations? Fed up with chasing deliveries, only to find out (after you contact your supplier) that the parts you were expecting yesterday won’t be with you until next month?
Sound familiar? We get this too. So, when you send us your RFQ it will be acknowledged, with an expected time to quotation. When you place an order, we will provide a full confirmation date so that you can plan your production around our promises. When parts are shipped, you will received a notification with tracking details which allow you to see the consignment into your dock. All done automatically, all sent to your inbox. The only time you will need to contact us, if to send the RFQ in the first place and then to place your order, we call this our “Hassle Free Guarantee”.
So don’t put up with being let down any more, try The Princeps Way of Quality, Service and Communication.